Our Management Team
We are proud to be one of the top employers and best places to work in Glenwood Springs. Meet our leadership team.
Kevin Flohr
President and CEO
The longtime Glenwood Springs local joined the resort in 2018 as director of operations and progressed into the roles of COO and vice president. Kevin plays a key role in the stewardship of the iconic Colorado attraction and the completion of several phases of enhancements.
Kevin and his family have been connected to Glenwood Springs for a very long time and have a passion for the world’s largest hot springs pool and the amenities of the resort. Kevin’s biggest hope is that our guests fall in love with our resort and the town. We are all so fortunate to work and live here.
Jarrid Hadland
Director of Operations
Jarrid is a native of Glenwood Springs and brings a wealth of experience, a passion for his community and a deep appreciation for the natural wonders of the Colorado mountains. A graduate of Colorado State University's business school, focusing on Real Estate, Jarrid Broadened his skills over 17 years with D.M. Neuman Construction. He played a pivotal role in numerous commercial and residential projects, fostering valued connections with businesses and locals across the valley during his tenure.
Beyond his professional endeavors, Jarrid's personal life is a testament to his adventurous spirit and love for the great outdoors. Whether camping under the starlit sky with family and friends or embarking on adventures through new mountain country with a backpack and tent, he finds solace and inspiration while in the mountains and the rugged beauty of nature.
With Jarrid's leadership and vision, Glenwood Hot Springs Resort is poised to continue its tradition and pursuit of excellence.
Scott Gagnepain
Controller
Scott has been with Glenwood Hot Springs Resort for nine years. He is an asset to our company and he brings more than 15 years of experience as a Controller, formerly of Hotel Jerome in Aspen and he won an award for best flow through year over year with Vail Resorts Hospitality. We appreciate his expertise, contributions and loyalty.
Outside of work, Scott enjoys fishing, skiing, golf, biking and spending time with family and friends.
Loretta Ayala
Lodge Manager
Loretta has been with Glenwood Hot Springs Resort for 11 years. She is an asset to our company and our guests. She brings experience from luxury resorts in Aspen and Snowmass and has also owned her own property management company. We appreciate her loyalty, extensive knowledge and experience in the hospitality industry and she always has a positive attitude.
Outside of work, she enjoys spending time with her family including her dog Dillon, cooking, traveling and being in nature.
Patrick OddAn
Shop Manager
Pat joined the Glenwood Hot Springs Resort team in January, 2020. He is an asset to our company and we are lucky to have him on the team. Pat is a natural leader and is an amazing team player, willing to jump in whenever/wherever there is a need. We appreciate his positive energy and enthusiasm.
Pat has lived in Glenwood Springs since 2013. Outside of work, he enjoys snowboarding, hiking and traveling, he’s visited 22 different countries! He likes spending time with his family, friends, and Husky, Stormy.
SARAH ODDAN
Director of Human Resources
Sarah moved to Colorado in 2009 from the state of Michigan. After living in Vail for a few years, she relocated to Glenwood Springs in 2013. Sarah has worked here, at Glenwood Hot Springs Resort, for 3 years as the HR Administrator.
In her free time, you can usually find her hiking up a mountain with her husband, Pat. When they’re not climbing mountains, they are exploring the world. Sarah says, “We have been fortunate to visit over 30 countries so far, and have had the opportunity to experience many unique cultures around the world.” When asked about her recent promotion to Director of HR, Sarah responded, “I am looking forward to a bright future with the Resort, and know that together, we will accomplish great things!"
Taylor Mays
Pool Manager
Meet Charles “Taylor” Mays, Pool Manager at Glenwood Hot Springs Resort in beautiful Glenwood Springs, Colorado. Taylor started with the Resort in early 2015 as a Lifeguard and progressed to Team Lead Lifeguard, Head Lifeguard, Assistant Aquatics Manager, and later Pool Manager as of July 2020.
Taylor comes to the Resort with degrees in Mechanical Engineering and Business and certifications as a Certified Pool Operator, American Red Cross Lifeguard Instructor, and American Red Cross Lifeguard Instructor Trainer. Taylor has also been awarded as a 2017 Star of the Industry through the Colorado Hotel and Lodging Association, and with an American Red Cross Lifesaving Instructor Award since joining the Glenwood Hot Springs Resort.
When Taylor is not at work leading an amazing team, he can be found camping or hunting in Colorado’s wilderness.
Brian Ammerman
Pool Maintenance Manager
Brian has been with Glenwood Hot Springs Resort for over nine years. Brian is an asset to our company. He and his team work behind the scenes to keep the pool, Sopris Splash Zone, pumps and state-of-the-art filtration system impeccably clean, safe and functioning properly every single day. Brian brings 20 years of experience in the aquatics industry including 10 years at the Kalahari Resort in Wisconsin Dells where he managed the waterpark maintenance department. He is also a Certified Pool Operator (CPO) instructor. We appreciate his expertise, contributions and loyalty.
Outside of work, Brian enjoys hunting, fishing, hiking and spending time with his kids.
Dana Snyder
Food & Beverage Manager
Dana has been part of the Glenwood Hot Springs Resort team for 11 years. He is an asset to our company and we are lucky to have him on the team. Dana is a natural leader and is compassionate with guests and employees. He prepares creative and delicious lunch specials daily and upholds the highest standards in safety and cleanliness. We appreciate his contributions and loyalty.
Outside of work, Dana enjoys biking, hiking and skiing.
Kimberly MarCum
Resort Sales Manager
Prior to joining our team, Kimberly gained experience in sales and marketing at the corporate headquarters for the Shane Company in Denver, and worked in graphic design at Summit Funding Group.
Kimberly is a graduate of Thomas More University in Kentucky, and holds a bachelor's degree in graphic design. She also holds a certificate of CORe Credential from Harvard Business School. In her free time, Marcum enjoys the scenic views of the western slopes, pursuing her passion for photography, and whitewater rafting on the Colorado River. Come winter, she takes pleasure in relaxing in hot springs amid snowstorms or cozying up by the fire with her husband, John, and their menagerie of kittens.
Mark Volf
Athletic Club Director
Mark started with Glenwood Hot Springs Resort in March 2008. He is an asset to our company and our members. We appreciate his contributions and loyalty. Mark brings his impressive experience from Snowmass Club and other fitness facilities.
Outside of work, you can find Mark hiking, biking, skiing, fishing, golfing, rafting, camping and watching his son compete in football, soccer and baseball. Mark is a self-proclaimed BBQ Pit Master, he enjoys watching the Broncos and volunteering with river clean-ups, trail maintenance and other outdoor based programs. He also took a group of injured service men and women down the Grand Canyon on a 10 day expedition with Challenge Aspen/Challenge America.
Juan Quintero
Facilities Maintenance Director
Juan joined the Glenwood Hot Springs Resort family in January, 2021 and we are thrilled to have him on the team! Juan has lived in Carbondale 35 years and brings impressive experience and expertise to the resort. He has been a maintenance manager for over 12 years, including his tenure at Hunter Creek Condominiums in Aspen for 7 years.
Outside of work, Juan loves spending time with his wife and four wonderful children and baby boy that arrived March, 2021. Since 2010, Juan has enjoyed volunteering his time coaching soccer for the local soccer clubs and coaching basketball at Roaring Fork High School.
Jody Gruys
Executive Assistant & Business Office Manager
Jody recently joined the Glenwood Hot Springs Resort family in June, 2020 and we are lucky to have her on the team. Jody brings tremendous experience to the team and was most recently employed with Beattie, Houpt & Jarvis, LLP, where she was their legal assistant, legal secretary and bookkeeper for 16 years. She is an asset to our company and our members. We appreciate her positive attitude and enthusiasm.
Outside of work, Jody enjoys spending time outdoors and with her husband, family and friends. She has been a volunteer member with Garfield County Search & Rescue, Inc. for 22 years where she also helps train search and rescue dogs.
