Summer dusk view of Therapy and Grand Pools in front of The Lodge Glenwood Hot Springs Resort

helpful information

We hope you have a comfortable and memorable stay with us and enjoy your visit to beautiful Glenwood Springs, Colorado. Please take a moment to review some helpful information for navigating the resort.

If you have any questions, please contact our Front Desk by dialing 0 from your guestroom. We would be delighted to assist you.

Hours of Operation

Please take a look at our current hours of operation as well as our planned closure dates for routine maintenance.

Breakfast at the Poolside Grill

The poolside Grill serves breakfast from 7:00 a.m. to 10:30 a.m. daily. The best times to visit are prior to 8:30 a.m. or after 9:30 a.m.. Breakfast Reservations are required to guarantee seating; limited seating is available. Take a look at our breakfast menu.

Property & Parking Map

Take some time to review the property map and check out our free parking. Ask the Front Desk about our brand-new EV Charging Stations located near the pool. Lodge guests can check out an RFID card to charge up to four hours for free, based on availability.

Getting Here

No matter where you are, we have all the help you need to plan how to get here.

During your Stay

  • If you are sick or high-risk, please stay home.
  • We provide daily housekeeping services during your stay. If you would like to opt out of daily housekeeping, please place the “Do Not Disturb” tag on the exterior handle of your guest room door.
  • Breakfast at the poolside Grill is included in your room rate and served exclusively to Lodge Guests from 7:00 a.m. to 10:30 a.m. The best times to visit are prior to 8:30 a.m. or after 9:30 a.m.. Breakfast Reservations are required to guarantee seating; limited seating is available.
  • Lodge guests enjoy 10% off at The Shop at Glenwood Hot Springs Resort.
  • If you need any assistance with anything at all during your stay, please stop by the Front Desk.
  • The WiFi password is: 9709456571
  • The back doors (accessible from the 3rd-floor bridge) and doors from the covered parking lot automatically lock from 9 pm until 7 am
 

Check In/Check Out

  • Check in is at 4:00 p.m., and check out is at 12:00 noon. When you’re ready to check out, you do not need to come to the Front Desk. Please leave your keys in your room so we may sanitize and reuse them.
  • Lodge guests can pre-check in and enjoy the pool before and after check-in. We can also store your luggage if necessary.
  • If you have any questions on charges, need to update payment type, or split payment, please stop by the front desk for assistance.
 

What to Expect at the Pool

  • Unlimited pool access is included with your stay (during Hours of Operation). Lodge guests are guaranteed access and will be allowed re-entry into the pool.
  • Lodge guests will need to check in with a Pool Cashier for their first visit each day.
  • No outside food or drink, coolers, or third-party food delivery will be allowed inside the pool area.
  • Refillable water bottles are permitted.
  • Food and beverages are available for purchase at the poolside Grill.
  • Restroom & locker room facilities are open.
  • The Sopris Splash Zone, including the Shoshone Chutes adventure river ride, waterfall-fed children’s play area, Grand Fountain splash pad, kid’s slides, and toddler pool, is open daily from Memorial Day – to Labor Day weather and staffing permitting.
 

Hotel Policies

  • Please take a moment to review our hotel policies such as cancellation and pets.
 

Local Restaurants

There are so many choices among Glenwood Springs’ restaurants. Takeout & delivery options are also available.